I've been a fairly regular customer at the Benjamin Huntsman for at least five years, calling perhaps a couple of times a month; being able to choose from a wide range of real ales, at low prices is rare, and that's what attracts me to the pub.
However, on Sunday 28 October 2007 I called in on my own at around 1PM. Over the following two hours I probably had three or four pints, didn't talk to anyone, in fact never said a word, except "pint of Abbot please". I guess I probably made my way up and down the two flights of stairs a couple of times (without incidence) during that time, but on approaching the bar for another pint, a female member of staff refused to serve me because I was "drunk".
I'm 42 and been drinking beer since being 18 years old, and never been refused a drink for appearing drunk. It's left me bewildered and wondering how someone who is on their own, not talking to anyone, not being obnoxious, falling into people etc..., can be considered bad custom.
I suppose I'll never find out, but it makes me apprehensive about going there again.
A fantastic range of excellent beers, both from the pump and bottled. Good wines, the best fruit juices and good 'stick to your ribs' home cooked food. Also live music regularly, a relaxed atmosphere and not packed with (gorgeous though they are) young things: what more could a lady of a certain age ask from her local?
Great pub, great beer, great people! This pub is the perfect place to enjoy a variety of ales and continental beers if you want to avoid the hustle and bustle of a large pub. Think scaled-down Devonshire Cat but with more charm. Ten on Ten.
What has happened to the Red Deer off Mappin Street? I have used it for years and it has always been a haven in the city centre - lively with people but no music blasting out. Great beers and good staff.
However, the last few times we have been in most of the beers have been off. This spans a period of at least 9 months. On Saturday, out of a choice of 6 beers only 3 were available at the start of the evening - and by the end there was only one!
They may have given the walls a lick of paint and re-covered the seats but it's the beer at the end of the day that makes this type of pub special!
Very good food and efficient staff. The restaurant part has been altered sympathetically and has a really nice relaxed feel to it. We really like it.
The only comment we have, and we have been twice in the past month, is that you are not encouraged to stay behind for a drink, even to the extent of the floor being mopped and chairs put on tables well before 11PM, which is a shame but we now walk down to the Crown, so you gain some and lose some!
Very disappointing. On arrival it took nearly 10 minutes to get a drink then when we ordered we where told it there would be a 40 minute delay. No problem, but after an hour there was still no food and when we enquired we were told that it would be another 5 minutes.
I can accept a delay but it is the fact that no one has the decency to advise you or apologise. Have they not heard of customer service?