We ordered our meals at 5:30PM and they had still not arrived at 5:55PM even though only 3 tables had other diners (who were already served). For some reason the girl on the till put through our order for 4 meals as 5 meals, 2 of which were for things we had not even mentioned. We wanted 3 mixed grill and a kids meal but one of the grills was put through as scampi.
When the meal did arrive it was utterly rubbish, my chips were cold and the liver would easily have made a patch for any shoes that had a hole in them. The same could be said for my wife's meal.
We called the girl over and I demanded my money back for all the meals, but my wife said if they changed the sausages she would stay. This was due to my 10-year-old daughter getting upset, and crying that the evening was ruined (it was my wife's birthday treat).
For the managers benefit, I tapped my glass with the sausage, which made a nice pinging noise, as it was so over cooked, hard and cold. My family carried on eating but I refused to, and was given a refund.
When my wife went to the bar to get a drink, the young girl behind the bar told her she could only serve soft drinks, as she was not 18. The other bar staff had disappeared, leaving her on her own.
We should have gone to Damon's just across the road, I won't be going to the Gypsy Queen again in a hurry.... We weren't the only ones to send food back either, at least one other diner did, and the two guys on the next table to us tried to order at least 2 different types of meals but were told they were off the menu that night.
As much as I would like to say that I enjoyed my evening at Mill House Restaurant, that unfortunately was not the case. After arriving at 8:30PM, we found a table and placed our order at 8:50PM. We ordered a combo starter for 2, a rodeo burger and pie and chips. Not rocket science. The meal cost around £16.00 so not expensive.
Our starter arrived at 9:05PM,which we ate and enjoyed. The waitress cleared our table at around 9:15PM, but by 10PM after starting to get a little irritated and somewhat hungry we had still not received our main course. I brought this to the attention of the staff member with whom we had placed our order with and she mumbled something and walked off to the kitchen. 2-3 minutes later a different waitress returned to our table, again mumbling something about our food being plated up.
Eventually our food arrived at 10:15PM, after another visit to our table by the first waitress who apologised, claiming that the kitchen hadn't heard someone yell that we were ready for our main meal.
The meal arrived looking like it was made up from the leftovers scraped from someone else's plate. The chips were cold and dried up and the pie was empty and cold, and onion rings were missing from the rodeo burger. After complaining to the waitress about the missing items, again she mumbled, waltzed off and returned to say that the kitchen was closed and the fryers turned off and if we really wanted the onion rings they would have to be switched on again. I told her that I wanted them and after about 5 minutes they arrived looking somewhat anaemic.
In my opinion pie and chips and a burger and chips is something that you could get from any chippy and would probably take around 5 minutes at most to make, so why the hour long wait? Surely this is unacceptable. I certainly wont be returning to this place again and wouldn't recommend it to any of my friends. I leave you to decide what you think.. But, in my opinion, you could get better service and food quality from a back street, greasy cafe.
We went to the Phoenix Inn as a family of five with three young boys on a sunny Saturday afternoon. We were so impressed by every aspect of the pub, from the staff to the food to the cost.
The children's menu was fantastic, you are usually faced with chips, nuggets and limp looking burgers but here the quality of the children's food was exactly the same as the adults'. It's the first time all three boys eat everything without a single moan! The presentation of all the meals made you want to taste it, and when you did you weren't disappointed. The value for money was excellent and the outside seating is vast.
Would highly recommend and will go again, very, very soon.
This is an excellent value country pub. Situated in Scholes village just a few minutes drive off the A629 Upper Wortley Road, which runs from Kimberworth to junction 35 of the M1. Also within easy reach of Chapeltown & Ecclesfield. Don't drive past & miss it - it's definitely worth a visit.
There is a good choice on the menu and the food is excellent value for money. You always get large portions. If you manage to polish off the Desperate Dan pie meal you receive a certificate - starve yourself a couple of days in advance for this one! Food is served Monday - Saturday 5:30PM - 8:30PM (last food orders around 8:15PM so don't turn up late or you will be disappointed) & Sunday lunches are available 12PM - 5PM. Always really busy Thursday, Friday & Saturday nights so recommend maybe giving it a try Monday - Wednesday when you will have a better choice of table.
In the winter months they have lovely coal fires burning. Have been in on occasions when they have some unusual choices on the specials board - recently there was shark steak. Never had a bad meal there and been on many occasions. Also booked a party in at Christmas last year - excellent value for money - you are not rushed away from the table, as once you confirmed your booking they guaranteed you the table for the whole night so we took advantage of that and had a good night all round. I believe they can also offer special menus for parties, funerals, weddings etc and that they will consider opening the pub outside of normal hours if you have a special event you want catering for - overheard someone booking a party on a recent visit and they appeared very accommodating.
It may not look like a fancy venue from outside (I may possibly have driven straight past it if it hadn't been recommended to me) but the quality of food is definitely worth a visit.
Cracking pub serving top-notch real ales. Staff really polite and knowledgeable. I notice they've just been included in the Good Beer Guide for next year - great stuff. Had a steak that was perfect. Keep it up guys; this is the nicest pub in Sheffield.
Cheap beer and great food at very reasonable prices. Also a very good children's menu. The kids room is also good with a pool table and there is a nice garden area for the kids at the side. Brad & Vicky who run the pub are very friendly and always make you welcome. Give it a go!
We love to visit the Milestone at Kelham Island and are enjoying working our way through the Gastro Menu. The fishcakes are amazing!
When talking to the young owner, Matt, we were reassured to know that he and his team are dedicated to sourcing local produce and to producing as much as possible in house, e.g. the bread and even the piccalilli!
This gave us the confidence to book into the restaurant, upstairs, for a "fine dining" experience, which was a superb affordable luxury.