With the weather being wonderful today we decided to meet some friends to celebrate a birthday at The New Inn.
While there, the kids were playing lovely on the swings. Another child walked in front of the swing and was accidentally knocked (she wasn't hurt in any way), which resulted in me and a friend being approached by a very intimidating intoxicated member of staff who admitted this said child wasn't hers and had been hit by my child! She was informed by my child and other witnesses that it was an accident, yet she proceeded to tell anyone that bothered to listen that there had been a "scuffle" between the children. Yet she hadn't seen anything, as she told me that!
The way this lady approached us was absolutely disgusting and the way she carried it on was disgraceful. If you have members of staff who behave like that and cannot even stand still (because of the bottles of wine they was drinking plus whatever she was topping it up with - yes I could see) when working and condone this behaviour is ridiculous.
Put it this way you have lost very good customers!
First of all, a massive thank you to all the staff here. The rooms were fantastic, comfortable, clean and relaxing. The food... home made and hearty. The ambience... so good. Very welcoming and comfortable. The staff and owner could not do enough for us.
We will 100% be back to stay here. We felt we were at home. No words can fully compliment and explain this inn except fantastic. One of the best we have stayed in. Respect to all the staff. Amazing.
Visited the pub on Easter Sunday with husband and two adult sons. Food absolutely dreadful... the worst I've ever had in a restaurant.
OK... I know Easter Sunday was probably a bit stressful for the staff, but they still took our money. This was a special occasion for a family get-together and the evening was spoiled by this awful culinary experience. I complained in detail to the management and received an apology!
I'm a regular drinker in the brothers. Went in last Monday afternoon and was told that I was early instead of being greeted in a friendly fashion. The bartender, named Pete, was playing head banging music loudly (it's supposed to be background music).
After two hours of the same album being played over and over again I asked him if he would put something different on. He replied arrogantly "no!" and that I only wanted my own way. I ordered another pint and was so angry with his attitude I slammed the money down on the bar, only to be told that I was being petulant.
When he finished his shift the same album was still blasting out, two-and-three-quarter hours of it. Fortunately, the barman who came on did change it.
I love that pub but I'm thinking twice about going in again.
Recently reopened after being shut for about 2 months. Stancill Brewery took it on and gave it a lick of paint and some new flooring but neglected to give attention to the bar. Tatty old furniture, too. Still looks grubby on entry... first impressions and all that!
Bar staff are tops, but time'll tell. Good luck and hopefully the Grindstone will be a great pub again.