I paid a £100 deposit in February 2010 for a surprise 18th birthday in the middle of October. Due to unforeseen circumstances we had to cancel. I rang the pub up on 12th April 2010 to tell them and was told that I would only get £50 back, and I was lucky to get that.
I was never told when I put the deposit down that it would be non-refundable. Even on the receipt it doesn't say that it is not-refundable. I am disgusted, as the event is 6 months away. I could understand if the event had been 6 weeks away.
Just make sure you look round at other pubs if you need a function room, or if you book here make sure you don't have to cancel for any reason.
We have visited on many an occasions (over at least 10 years) but tonight was the crowning glory. It happened to be our wedding anniversary so we called in along with our daughter, son-in-law and the grandkids. We were in at about 5:15PM and were told that food was served after 6PM. Not a problem, we would have a drink first.
Back to the bar at 6PM with quite a large food order to be told that the fryer was broken (and had been since Friday), which seriously reduced our choice My wife enquired why we had not been told of this situation when we first went, in order that we could have (a) ordered something different or (b) gone somewhere else. The (I assume landlady) intervened and basically told my wife to take it or leave it and returned to chat with the people at the bar.
The other bar staff were obviously very embarrassed at the outburst of the landlady and didn't know what to say. Other members of the public heard all the "goings on" and agreed that she had been very rude indeed.
I do hope this is taken in the spirit that it is sent, as we do not want other people to be subjected to this kind of "service". We have had many a good meal/drink at this pub but will not be returning or recommending solely due to this person's behaviour.
I spent a few days in Sheffield last week and visited a few pubs in the Broomhill area. This was my favourite because of the bar staff, who very, very friendly. I visited on Sunday 14/3/2010 and there was a free pub quiz taking place.
Bessemer has a large main bar with many cosy and comfortable areas to sit in. It also has a mezzanine floor with its own bar for private functions. Bessemer can accommodate all sizes of bookings.
Relax in one of our comfortable sofas or secluded booths, or enjoy the party atmosphere coming into the weekend with a range of drinks offers.
The function area is the perfect place to hold a party, with the mezzanine floor offering its own private bar and toilets. This private function space can host from 20 - 70 guests and aims to provide exceptional service and a fantastic party atmosphere.
Bessemer also provides excellent value for money with an extensive menu and tailor made buffet packages. This can be the perfect area to reserve for a get together with friends, a family occasion and we also specialise in corporate entertainment.
There is always a warm welcome for all customers at Bessemer. We have a number of areas that are available for private hire. Whether you are celebrating a birthday or you need a venue for your office party, we have the place to party for you.
After work parties are very popular at this venue, which offers the perfect atmosphere.
It certainly is one of Sheffield's hidden gems - perhaps the fact that it is hidden away is the main reason it never gets top billing?
Excellent and informative staff, mushroom heaters in the outside drinking area, huge range of top beers and continental lagers at more than reasonable prices and an eclectic crowd of well seasoned drinkers makes this the beer appreciator's Mecca.