I have just returned home with my family after a meal in this pub. We have been going to this pub for years. We have always enjoyed our meals out there.
First of all I tried to contact to arrange a booking and there was no answer on the phone.
We turned up and were told that we could have a table.
We sat down and ordered our meal. However when it arrived some of the chips were raw. We told the girl who was serving. All we got in return was a very bad attitude. She took all the meals away. My husband had had an accident with the vinegar and his chips were covered in vinegar. When the meals and chips arrived back my eldest daughter took a bite of one of the chips and complained of it tasting of vinegar. These were quite obviously the same chips as what were took away. However, the girl serving said that they were fresh chips.
When my husband went to pay he calmly expressed that he was not happy with the service we had received. However, the girl then gave him grief and said if were didn't believe her that the chips were cooked we should go and feel how hot the chip fryer was! I said that my main complaint was not the chips but of her attitude towards us. She then told me in no uncertain terms that if we didn't like it we should eat elsewhere. Of that you can be certain we will.
We have eaten at your pub 3 times this month at approximately £50 per time. I hope you're pleased with your member of staff. On our departure I asked her who owned the pub, as I wanted to complain and she told me she owned it. It seemed obvious to me that she didn't, as no owner would treat their paying customers as she had. I researched on the internet when I got home to find that someone called Ben owned it. I phoned back to the pub and the gentleman that answered told me that she was the manager and not the owner.
I look forward to hearing from you with your comments!
Sat in this pub on Saturday and asked for a bottle of wine and got a bottle of Hardy's. When me and my friend had finished it we asked the landlord for a bottle of the same, to which he replied that was the last bottle but had some cheap alternative, which we did not want.
So jokingly we said go and get one from the Co-Op down the road, which he refused. So we said we would go, to which he replied "do as you f****** want". What a wonderful response.
Now I understand why this pub is always empty when he is serving and nobody except a few of his real ale drinkers like him. He is the most miserable landlord we have ever come across.
I have been going in this pub for years and never had such a response ever. The sooner there is a new landlord in this pub the better.
We went in the Red Deer one Friday night, having been unsuccessful in finding any place to sit in the many bars on Devonshire Street. We were treated to an excellent array of real ales (I had draft Easy Rider), and whilst the place was far from empty there were available places to sit.
There was a very friendly atmosphere and a good mix of people. Well worth a visit.
We purchased three meals: 2 roast pork lunches and one beef lunch. I had the beef, which came with a steak knife on my plate! Why I asked myself... once I tried to cut my meat I realised... wow tough as old boots! The veg was tasteless. We got two roast potatoes and a thimble of gravy. Rubbish quality and rubbish value.
My wife had pork, which comes with a free 1-inch edge of white flobby fat... yuk!
I called in to this pub one afternoon. I was the only person in the meals section. After standing at the bar where you order meals for 7 minutes I asked the barman if anyone was taking orders. He replied "I suppose so". After waiting a further 4 minutes I asked him if he could recommend a pub nearby that had better service, meals and treat customers better. He gave me directions to another pub.
He was spot on. Had a great meal and great service at the Mossbrook just down the road.
Visited the pub last night as the designated driver. Asked for a pint of shandy. I watched in disbelief as the bar person filled a pint glass 75% full of lemonade and then had the cheek to top it up with approximately 20% of beer. Is this the modern day equivalent of watering the beer down to make it go further?
No wonder the pub was empty at 9:30PM. If they are doing this with a shandy what are doing with the rest of the beer?
When I used to work behind the bar a pint of shandy was 50/50 and still tasted like a pint of beer, not a pint of p***.