This is a Mitchells & Butlers house that only survives due to the close proximity to the football ground. If it wasn't for the profit made from match days (profit can exceed probably 1 weeks taking) then the management wouldn't be in place. They have zero people skills and make every effort for paying customers with children to feel uncomfortable.
We once (and last) had a big family meal, including 3 children. The landlady went out of her way to make us feel we should not be in a pub with children! She was beyond rude, which she caused a big scene in the pub itself, whilst we were eating desert that we need to be out of the pub - 7PM and off the premises by 8PM. That day we vowed as a family never to set foot in that place again! I will NOT part with a single penny of our family's hard earned cash to that lady and her husband. The way we was spoke to that day was truly vile. And to say they have children themselves I find utterly bizarre! In this day and age I do not understand how these pubs can survive in this current climate... disgusting and very behind the times. (Well this is the only pub that works this way, that I have ever come across.)
We now all go to a family friendly local pub for family meals, get togethers and such like.
Also, as the above post states there are no high chairs or children's menus available, like you would expect from a newly revamped public house.
It is clear to see that they get paid a set wage as we're all aware the pub industry is in decline and much focus has gone onto the food and make the place a "family friendly environment" but unfortunately this public house hasn't moved with the times. This is unfortunate, as the pub is ideally placed within Hillsborough and has the opportunity to make a pleasant place for both families and football fans.
Have to say I use this pub as my local now and it is a joy to do so. From the traditional decor, great selection of real ales and porters, friendly, knowledgeable, helpful staff, to the "no swearing" policy, it is just a pleasure to enjoy a pint in here.
Plus there's no annoying music, televisions or slots/quiz machines to drive you mental. It's a pub I intend to keep visiting for a long time to come.
Owners Trevor and Lewis can pat themselves on the back. Oh and the floral beer garden is a delight to sit in. Cheers guys.
My visit to this pub was spoiled by the foul-mouthed drunks who went completely unchecked in using loud obscene language in a family outdoor area.
The service was slow and disorganised and several staff seemed to be doing nothing but sit around talking whilst literally dozens of glasses went uncollected amongst the litter of filthy used plates, similarly left uncollected.
The bloke who appeared to be in charge did nothing to supervise the staff during my visit - and in fact appeared to be doing nothing at all.
The beer was cheap and good - the one redeeming feature, but I wouldn't dream of taking family or friends here for a meal.
The pub was chocka full and we were both pushed down where the DJ was. We were pushed passed the rope and into the DJ's enclosure, where the DJ (who turned out to be the owner) rudely told us to get out of his space.
We started to move back into the crowds, whereupon a woman with a face like a dog chewing a wasp threatened to hit my sister! My sister enquired who she was and she said "I'm the owner's wife, get out!".
Well we had our drinks and are not used to being spoken to in such a way and promptly told them this. So, the owner summoned a big bouncer to throw us out. We still wouldn't leave - so the owner gave us £5 to leave!
I would like to add that I am a primary school teacher and my sister works with autistic children, we are respectable members of society. How dare they treat us in such a fashion?!
After passing the turn-off for this pub for 5 years ago on the way back from visiting Sheffield University, we decided to stop for my daughter's graduation meal, on the off-chance.
We could not have been more pleased. The location was beautiful, the staff friendly and the food delicious. The menu was good with plenty of daily specials to choose from, too. Plus a good selection of wines, although we splashed out on a bottle of champers!
There was about a 20-minute wait for our food to be served, which showed that it was all freshly prepared. Servings were generous, the food looked appetising and tasted even better.
The pub itself had a very interesting history and stuffed (literally!) to the rafters with interesting local artefacts.
A repeat visit is a must - I am only sorry that it took so long to try it.
A good selection of beers, wines and spirits. Pool table, darts board, sports TV, food, family room. This pub has got the lot plus one thing I bet no other pub in the world has... an outdoor slingshot range! It sounds strange but it works much more fun than darts, as everyone can shoot at the same time.
A great pub, friendly locals, a great landlord and atmosphere and a few surprises.
Went in one Friday lunch for a drink & lunch with adult family. On approaching the bar the landlord walked off and his assistant had a face like thunder with no "hello/yes please" and a grunt for a thanks. We were then told, with menus in hand, "we don't do food on Friday lunch".
Really poor service we won't be going there again. It used to be a great pub. My advice is stay away, it's what they deserve.