My order should have come with onion rings, which it did not. My 10-year-old son had a kids meal. He ordered apple juice but they didn't have any so he had blackcurrant. And the chocolate sponge that he ordered initially? We were later told they didn't have this but would do him a warm cookie and ice cream. After waiting 15 minutes for this we decided to leave. My partner's meal was a microwave meal.
I have been before to this establishment and the food has been OK.I won't be going again.
Been going to this pub for years before the revamp and loved the good old home-cooked food, and the staff were brilliant.
What a disappointment after the revamp. No mashed potatoes or pork crackling with the Sunday lunch, barely warm, even the man who served it didn't have a smile for you. Miss all the lovely grub, the atmosphere and the original staff. Will not be going back again.
As this pub had been awarded "Pub of the Year" award by Rotherham Council we thought we would give it a try. Big mistake. If this is the best I should hate to see the worst.
When you walk in and look around you can see that it needs a good clean. I ordered a mixed grill, yes there was plenty but tasteless. The meat tasted sour. Chips cooked in old oil. My wife had fish and chips that was the same, tasteless.
Firstly, two members of staff absolutely shone, Jess and Joe (that's when you could actually see Joe, I am sure his surname is blur!). As for Jess, a nicer and more polite person you could not wish to meet. Alas, that's where the platitudes end.
After waiting some 30 minutes for our meal, it became somewhat tiring. However, it did eventually arrive. Similarly when we ordered dessert, again after 20 or more minutes we were faced with the same dilemma, only this time my dessert, including ice cream, arrived on... a hot plate. Not a good recommendation. However, things were amicably resolved.
Look out for these two waiters, attendants or whatever fancy names pubs give them, because they will make your evening more pleasurable.
Really disappointed with the revamp, lost all its character. My food was only just warm and not brilliant. The service was really slow and my son ordered ice cream but after over 20 minutes of waiting we had to cancel, as we had to go. Been going to this pub for years but don't think I will be going back now.
What a surprise package this pub turned out to be. We'd not been before, but I guess like lots of people, we'd passed it many times.
Hey, don't pass it by, go in! Friendly, chatty staff, good selection of beers, really good food, a lovely beer garden at the back, and a particular plus on the night that we were there, an impromptu performance from a barbershop choir who it seems rehearse nearby. Their singing got the whole beer garden rocking, a great night. Try to catch them if you plan a visit to this gem of a pub.
My family and I embarked on an outing to The Broadfield, despite hearing questionable reviews from friends. We suspended our reservations and visited anyway.
Upon arrival we ordered drinks from the bar, and were told by the lifeless and uninspired staff that food was available to be eaten outdoors. However, when we decided to order food we found the truth to be at variance with what we had been told. The staff were rude and disengaged when my wife enquired about ordering food and declared that they were fully booked after they had clearly told us that food was readily available to be eaten outside.
I am offended and appalled at such treatment of paying customers, especially considering that I had 6 hungry mouths to feed. The irritating attitudes of the staff and the complete disregard of customer service made this "establishment" one of the worst I have yet to come across in Sheffield.
Furthermore, after finishing my flat and tasteless pint, we left enraged and disillusioned. I heard this was once a great pub. What went wrong?