Went to the Roebuck Tavern the other day. We have been going for many years, as it's always been a very warm, relaxed atmosphere and the staff and management has always been very welcoming and the food has always been top notch.
But this time we where very disappointed with everything that we experienced. The service was terrible, the food was very bland, and took nearly three quarters of an hour to reach our table. That only gave us 15 minutes to eat it, as we only get an hour for our lunch break. And the new barmaid was just constantly on her phone and laptop behind the bar.
I've recently discovered that there's new management taken over and it certainly shows for the worse. Think its time to find a new local.
Just seen the review below and thought I'd add my two penneth! I have been visiting the New Inn recently after Richard and Andrea took over. The atmosphere seems really good, there are loads of drinks on offer and the pub has been massively re-vamped.
I went there on bonfire night and had a really great evening. I've also eaten there a couple of times and the food has been brilliant every time.
Overall, couldn't wish for a better pub - it's quite big too.
Well what can I say? Fantastic! Such a nice place now it has been taken over by a new landlord and lady. I went in on Friday with a few old school friends and had an amazing night. There were so many different drinks available and the food was like being in a top restaurant. And after we had eaten at 8:30PM the DJ started. What a fantastic night.
I had such a good night I went back on Sunday for my Sunday dinner with my family. And I have to say it was the best I had ever had. So relaxed, just perfect.
Been a visitor for about 5 years on Saturday nights. However called in the 10th November, had a couple of pints, got half way through the second and needed to go the gents - when I came back my beer had gone. Asked at bar if it had been cleared up - complete denial - mentioned it to landlord - not interested! Needless to say won't go in again!
This place should not call itself a pub, but a 'restaurant'. Don't go if you just want a drink... like you would in a pub! This pub has given itself up as pub.
Tables always have reserved signs on them, the last 3 times we've been for a drink, following a walk, we have not been able to get a table and sit down (so hence only stopped for one drink or not at all). As soon as the table finishes eating and leaves, it's cleared down and a reserved sign immediately goes up ready for the next lot. It's clear this pub is only interested in customers wanting food.
I shall not be attempting a drinking session again in this pub! Very sad.
I would just like to say how amazing the Roebuck Tavern was on Friday 19th October. I had my wedding reception there and they were brilliant.
The food was top-notch for a reasonable price. too. The staff were so friendly and nothing was too much for them. I am really pleased with the way they handled everything and their mannerisms. Thank you.
I went there last week with my partner and we had chicken and bacon club sandwiches with chips... they were incredible! Nice portion size, good quality food, well presented and the chips were the tastiest I've eaten in a pub/restaurant in a while! And, to back up my post - everyone around us was eating. One guy in particular had a burger that was so stacked up the top of the bun wouldn't stay on... the guy couldn't finish it and instead of taking the plate and throwing it away (like most places would do) the landlady wrapped it up and brought it back for him so he could take it home (that included the chips as well!).
Portion size is always a killer because the reality of it is that we all eat different amounts - what I think is a generous portion might not fill up someone else. Personally I'm not convinced an element of over-exaggeration hasn't been used by at least one of these 'reviews' in order to aid their argument... but (as I'm sure someone will be happy to point out) I wasn't there, so I'll apologise now if I'm wrong? For what it's worth though - I ended up giving some of mine away to my partner there was that much (but then I guess I don't eat that much).
The staff were attentive, polite and came over quickly to check the food was OK or if we needed anything. I appreciate that careless mistakes can happen - we all have a bad day at the office at times, that's life unfortunately - and no real reason to think negatively of this pub. Yes they spend time on certain tables talking to other customers, but that's what makes their service so great - if they didn't talk at all we'd all be sat here bitching them off for being ignorant instead. Fact of the matter is that, overall, this practice was not detrimental to their service to the rest of the customers, and the place was literally rammed - so they must be doing something right!
These pages are great - but by no means accurate! People write on them for a whole heap of reasons. Everyone was born with the ability of perception so should go down and check the place out for themselves. From what I see, the landlady is doing a fantastic job at building the place up. The food is great, the customer service is the best I've seen in a pub since I've moved to Sheffield and the building itself is well presented and clean. (and before I get accused of working there, being related or some other pointless start of an argument - I'm none of the above, just a person with my own opinion - whether you choose to listen or disregard that opinion is completely up to you).
Having eaten here twice now, I've found the staff to be top notch, being polite, friendly & prompt with their service. On both occasions, the food has been sent out in a timely manner & been delicious.
The first time I had the burger, which was really good & wasn't a small portion by any means & as good as you get anywhere. The second time I had the ribeye steak, again, cooked to my liking & very tasty.
The food prices are more than reasonable & the drinks are standard pub prices. In a nutshell, this place serves good honest food & a fair price...
I've heard the Sunday lunches are good so that'll be my next visit.