Firstly, two members of staff absolutely shone, Jess and Joe (that's when you could actually see Joe, I am sure his surname is blur!). As for Jess, a nicer and more polite person you could not wish to meet. Alas, that's where the platitudes end.
After waiting some 30 minutes for our meal, it became somewhat tiring. However, it did eventually arrive. Similarly when we ordered dessert, again after 20 or more minutes we were faced with the same dilemma, only this time my dessert, including ice cream, arrived on... a hot plate. Not a good recommendation. However, things were amicably resolved.
Look out for these two waiters, attendants or whatever fancy names pubs give them, because they will make your evening more pleasurable.
Really disappointed with the revamp, lost all its character. My food was only just warm and not brilliant. The service was really slow and my son ordered ice cream but after over 20 minutes of waiting we had to cancel, as we had to go. Been going to this pub for years but don't think I will be going back now.
What a surprise package this pub turned out to be. We'd not been before, but I guess like lots of people, we'd passed it many times.
Hey, don't pass it by, go in! Friendly, chatty staff, good selection of beers, really good food, a lovely beer garden at the back, and a particular plus on the night that we were there, an impromptu performance from a barbershop choir who it seems rehearse nearby. Their singing got the whole beer garden rocking, a great night. Try to catch them if you plan a visit to this gem of a pub.
My family and I embarked on an outing to The Broadfield, despite hearing questionable reviews from friends. We suspended our reservations and visited anyway.
Upon arrival we ordered drinks from the bar, and were told by the lifeless and uninspired staff that food was available to be eaten outdoors. However, when we decided to order food we found the truth to be at variance with what we had been told. The staff were rude and disengaged when my wife enquired about ordering food and declared that they were fully booked after they had clearly told us that food was readily available to be eaten outside.
I am offended and appalled at such treatment of paying customers, especially considering that I had 6 hungry mouths to feed. The irritating attitudes of the staff and the complete disregard of customer service made this "establishment" one of the worst I have yet to come across in Sheffield.
Furthermore, after finishing my flat and tasteless pint, we left enraged and disillusioned. I heard this was once a great pub. What went wrong?
LMAO! Guinness served in a a tall Peroni-style glass! I wonder if they serve their wine in tumblers? Don't go here if you are looking for an appropriately served drink. Laughable if it wasn't for the poor imbibing experience.
Been to this pub today for the first time, and sadly the last.
Nice pint, reasonable prices, and absolutely, I'm sorry, but, terrible bar staff! If you live local and go here regular, then you will be served at once! If, like today, you're new and attend for a one-off 'special event' then avoid!
This was supposed to bring in new custom, but I'm afraid not in my case. Will be seeking more friendly, welcoming, local pubs. Unfortunately I can foresee this establishment going in the same direction as many other pubs.