Went for a meal here. My wife went to the toilet and caught her jeans on a nail that was sticking out of a handrail, which tore a hole in the jeans. She complained and was told to put it in writing, which she did, and sent it off to the pub. Some 3 months later and still no reply. What a good way to run a business. Definitely avoid. Even the food was poor, which I would think is a reflection of the pub.
After spending a wonderful evening in one of my favourite ale establishments in Sheffield with group of friends, it was that time all drinkers and landlords fear - supping up time.
We are a group of professionals, not rowdy or loud, who had maybe not arrived at the bottom of our glasses before the staff needed to leave. One of the Sheaf team proceeded to walk around our group and tap us vigorously on the heads saying "you, and you, and you now". I do object to being poked on the head by a stranger.
Needless to say I will return again but will be wearing a hard hat. Watch out for a poking in the Sheaf if you overstep the drinking up rules!
Been here for a meal here a couple of times & been really pleased with it. They've had new management for a few months now & it's clearly improved things.
The inside is nice & light. Outside's been spruced up & they have a few chickens, which is fun.
The food's good & nicely presented & I like how they sit you down to take your food & drink order if you're eating. Most pubs make you stand around with a menu at the bar. Good selection of beers & pleasant staff.
This pub is a disgrace to Greene King. I've been today with my family to have something to eat, this was at 3 o'clock. We ordered our food at 3:10 and got told an half hour wait. That's OK but at 4 o'clock we were still waiting. That's shocking.
My partner went to ask what was going on with the food and he got abuse from the landlady and landlord plus the staff. At 4:25 no food, no explanation, nothing. We asked for a refund. Insults again. That's not on. A couple of people had left previously because of the staff attitudes. The attitude we got was shocking. It's like me an my family didn't matter.
I hope the people who own Greene King read this and realise what people they have running and working for them. I hope they get in touch with me to explain their actions in treating me and my family like that.
This little pub in Burncross, Sheffield, has all the makings of success. It's quaint, it's surrounded by two housing estates, and it's at the end of a country walk/park too, which makes it very rural and quiet. It well-maintained and very comfortable inside.
So what's the problem? I called in last week on the way home from work for a quick drink and found the place half full of what one might only describe as a bunch of foul-mouthed yobs, except they were middle aged and a mixture of ages from 25-60, all using f*ck, b*stard, t*at, you could think of. If this is the way this pub runs, I will simply take my family elsewhere, as this attitude should be stopped by the staff. In this instance, she was the instigator and encourager of such foul behaviour.
I would say I'm no prude, but a time and place for every occasion, and one might question what the occasion was and what the heck is there language like at home.