This afternoon I visited the Walkley Cottage Inn on Bole Hill Road. I went to the bar and the man behind it saw and ignored me. I waved and smiled until he came over, and asked for water. He replied by saying 'What?' this happened 3 times until he finally went and came back demanding a pound. I told him it was illegal to charge for tap water and he reluctantly gave it to me.
I went outside and realised it was out of order, so went back and complained to another member of staff. The man came over so I explained how disappointed I was with his antisocial behaviour and managed to get an apology.
I went out again and he followed me and said I wasn't welcome at the pub and tried to take my drink. It turned out he was the boss.
I went in again and complained to someone else, not willing to be bullied, but I received no help. I mentioned she shouldn't put up with this from her boss but she just looked scared. I left.
I suggest if you want to support good, local establishments, you do not go to this pub.
Rawson's has gone downhill. For a Saturday night, there were only 3 staff behind the bar, who were surly and unhelpful.
Food was fine, but the drinks were not up to standard. Coke was flat, lemonade was flat, and cocktail pitchers were topped up with soda water! When asked to change it to lemonade, they said they could only top it up and did so with more soda water.
Having heard that the Millhouses had reopened under new management, and having been impressed by their spiel on Streetlife, we went down for Sunday Lunch.
I have to say that the food was delicious, with large portions of meat (always at least three options), all melt-in-your-mouth tender, and beautifully cooked. The choice [of meat], and several vegetables, were served (onto a hot plate) very hot, so that they keep their heat as you eat your meal, by design. All the trimmings were available, whatever your choice. Plus the the Yorkshire Puds are home-made, and also hot.
The main thing is that the price is lower than we have ever paid for this quality and quantity of food.
We came to your pub on the 8th October while we were on a visit to my sister in Wharncliffe Side.
We had a superb meal, which was served to us by Natalie & Tom. The pub was very busy and they seemed to be the only front of house staff on duty. I would like to congratulate them on their excellent service, not just to us, but to all the clients. They had time for everyone and never seemed to be too busy to spare a word or two.
Congratulations on your excellent staff. Look after them. We look forward to coming to The Plough again when we are next in town.
Went to Meadow Farm tonight, Friday 9th October. Waited at the entrance by the "Please wait to be seated" sign for a short while. The pub was busy, but we waited and waited. However, after being stood there for about 20 minutes and being totally ignored, enough was enough.
Could not one member of staff have acknowledged us? Manners are very cheap. Have the decency to let your customers know you are busy, but will get them seated as soon as they can, and perhaps they would like to wait in the bar until their table comes available.
My £70 is now nestling in a nearby premises' till.
I visited with friends last night. One of my friends ordered a pizza, which was never received. When this was raised with staff after waiting over 45 minutes, the response was that it had been given out (obviously to the wrong person), and that a replacement pizza would be provided.
After another wait of 45 minutes the pizza finally arrived, but only after staff were reminded again. This whole delay made us all late for an event we were working at. When we complained about this poor service we were accused of having had the original pizza and made to feel like liars who had tried to get a free pizza.
I would add that the pizza, when it arrived, was a rip-off, a pathetic effort with hardly any toppings, for which they were charging £1 per topping.