We came to your pub on the 8th October while we were on a visit to my sister in Wharncliffe Side.
We had a superb meal, which was served to us by Natalie & Tom. The pub was very busy and they seemed to be the only front of house staff on duty. I would like to congratulate them on their excellent service, not just to us, but to all the clients. They had time for everyone and never seemed to be too busy to spare a word or two.
Congratulations on your excellent staff. Look after them. We look forward to coming to The Plough again when we are next in town.
Went to Meadow Farm tonight, Friday 9th October. Waited at the entrance by the "Please wait to be seated" sign for a short while. The pub was busy, but we waited and waited. However, after being stood there for about 20 minutes and being totally ignored, enough was enough.
Could not one member of staff have acknowledged us? Manners are very cheap. Have the decency to let your customers know you are busy, but will get them seated as soon as they can, and perhaps they would like to wait in the bar until their table comes available.
My £70 is now nestling in a nearby premises' till.
I visited with friends last night. One of my friends ordered a pizza, which was never received. When this was raised with staff after waiting over 45 minutes, the response was that it had been given out (obviously to the wrong person), and that a replacement pizza would be provided.
After another wait of 45 minutes the pizza finally arrived, but only after staff were reminded again. This whole delay made us all late for an event we were working at. When we complained about this poor service we were accused of having had the original pizza and made to feel like liars who had tried to get a free pizza.
I would add that the pizza, when it arrived, was a rip-off, a pathetic effort with hardly any toppings, for which they were charging £1 per topping.
There is a big sign outside saying "No.1 Gastro Pub Sheffield". Well the person who wrote that needs to get out more. They could even go around the corner to the Cricket Inn.
What dire food. We had the catch sharing plate, which was described as good for four but ample for two.
One half-slice brown bread, four undercooked frozen prawns, big pile overdone old whitebait - rank, eight mussels, one small soft shell crab, fritters we assumed were polenta, and one 2cm-squared bit of cauliflower.
Now assume there are four of you. You are obviously going to fight over the piece of cauliflower. Also you will fight after tasting them over who will have to eat the whitebait.
There were only two of us. We went home hungry but laughing about the half-slice of bread on the sharing plate.
We went into the Yellow Lion at Aston tonight, thinking of having a meal in our local. Nice and easy to get to, no car required.
Mistake or what! The place was overrun with kids for a start. I've got nothing against kids in the right place, but playing with everything in sight in an eating area is not the right place.
We ordered drinks and a meal. 10 minutes later no drinks appeared. We were told they would be here soon. The waitress was taking more notice of the kids. 10 minutes more, no drinks.
While we were waiting, the chef came outside. He had a towel over his shoulder. I don't know what colour that towel was supposed to be, but it was filthy grey. Not just food spills, but you would have thought he had cleaned the floor with it.
Temper getting up, we decides this was not the place for a nice Saturday night drink and a meal. We cancelled and went to Elmwood Farm.
Two weeks ago this was not the case, so what happened?