We booked a party for approximately 17 persons on Tuesday 27th September for 12 noon.
We were disappointed to find that there had been no preparation regarding seating arrangements, and only saw two bar persons, who coped very well with the stress that they were under. When I commiserated I was told that they were not usually busy Tuesday lunchtimes - but we made a booking?
Food was good, and no other complaints, but surely the reason for booking is to ensure a stress-less environment for customers and staff, especially customers who are eating in their lunch hour. Or as long as you are getting our money do you really care?
Visited this pub on Friday. Had fish and chips. The fish was large, with the most delicious in-house made batter, plus home-made chips. The meal was great. Served within good time of ordering and came nice and hot.
The service was friendly efficient and made me feel very welcome.
Great value for money, too.
Had a couple of drinks that are cheaper than most places I have visited.
Don't go out often but went in with family after 60th birthday dinner. I had a bottle of rose that previous pub had given me. The landlord was extremely offensive, threatening me and my family with taking away all the drinks we had bought from the bar and paid for. Very bullish and wouldn't go in again if you paid me!
My wife and I were due to meet friends and relatives for a birthday celebration, and having read some of the published reviews we were unsure of what to expect.
Upon arrival we were greeted by a polite and smiling member of staff who immediately directed us to a table. Unsure of what to order, we decided on the sea bass, and to our surprise it was well presented, superbly cooked with vegetables with salad. and tasted delicious.
We would like to congratulate all the staff and we will certainly re-visit this restaurant again the next time we are in the area.
Went for a meal last week. In the entrance you have to pass a gauntlet of smokers in the doorway to get inside of the pub.
Once in, a few were drinking and eating. We found a table and ordered our food.
While waiting children started chasing about. Parents were not bothered. I found that this was like a creche not a pub.
Food came and was warm, not hot. Could not find anyone to ask for it to be warmed up, so ate the food. Children were still running around. Took 15 minutes to clear away the dirty dishes. Instead of having another drink we just walked out.
Not an experience that I will be doing in the near future. Back to The Sherwood.
If it's a quiet drink and meal this is not for you.
Ordered two vegetarian moussaka tonight at Meadow Farm, Ecclesfield.
The meals came and as we started to eat we realised that one of the meals was a beef lasagne! Asked staff to check with the chef but was told that it was definitely the vegetarian option.
Then asked for the manager, who agreed it was beef lasagne. She said sorry and said I will tell the chef to be more careful. Offered a refund but then could not be bothered to bring the refund out herself and preferred to carry on working behind bar and taking orders out.
I cannot believe the flippancy in which she treated this most upsetting incident. I then had to queue at the bar for a colleague to go and find the manager, and even then she sent a member of the team to give me the refund.
No accountability, responsibility, or empathy was shown... Will definitely never return to this so-called restaurant/pub.
what a lovely welcoming couple the ones who run it are. I was working up in the area for three days in Handsworth and called in on the off-chance and was not disappointed. In fact, the next time I am back in the area the first stop will be the Carbrook. Even my thick black country accent was accepted.
On arrival at the Riverside the bar staff were in the cellar changing the gas. No one on the bar. The toilets had only strip lights on. No lights in the cubicles, male nor female.
My female colleague got a pint of Carling that was flat. I asked to change it and they did, but the excuse was that the gas had just been changed. Got a bottle of WKD Blue. WKD had to be taken back, as there was dark muck on the neck under the cap. The staff had to go through five bottles to get one that was clean.
A man came and asked what was up. Told him all the above and he said I was wrong.
Sorry but I do not rate this pub. Years ago it was a lively one.