We booked a table for eight people on the 8th February for a birthday surprise. We were told to look at the menu online, but on arrival at the pub we were then told it was an old menu.
Three of us ordered the steak pie (unfortunately). The pies had been well overcooked and really required a saw to get into. We found the service to be very poor. We also ordered one sweet. Fifteen minutes later we asked again and were told this had been forgotten.
Probably find better food and service in Wetherspoons. Not a very happy birthday treat.
Just called for a drink Monday evening, which we got after a lengthy wait. At one point there were five of us at the bar waiting, only one bar staff on, and while she changed a barrel, another two customers arrived. Service was poor for a pub of this size, especially as there were a lot of eating customers. Not sure about going again.
Dreadful, inedible meals. Had to go home and cook a meal! The waitress didn't even comment on the fact that we hadn't eaten it so I guess it's a common occurrence. My fish looked as if it had been recooked 3 times at least, and there was nothing inside the scampi! Couldn't even eat the chips! Bad, bad place.
Really welcoming, great pub, with excellent ambience. Actually owned by the local Stancill Brewery, so it always has the full range of their cask beers, properly kept -- the ginger being my fave; the blonde being a great staple -- and nice & cheap (£2.50 across the board).
I rang yesterday lunchtime to ask if the monthly folk club was on that night, to be answered by a super-friendly manageress (Ashley) who said she'd ring the guy who runs the club, and then she rang me back. Now that's service. So I turned up to a candle-lit lovely atmosphere and a great night all round.
Chatting to Ashley, it turns out she used to be a nurse, so she's sort-of transferred her "caring" skills to make a top job of running a pub -- this one only for the past six months, since Stancill took it on.
I'll be going every month to the folk club; shame it isn't on my doorstep to be my local.
Terrible place... dirty little pub. Toilets smell and bar staff would rather chat to "friends" than serve other members of the public! It's like they have no idea of running a pub. Better suited to a B&B - less customer contact required.