Visited the Psalter Tavern yesterday, with 4 in our party. Found the service poor, staff were few and far between, food took an absolute age to arrive, 1 meal was returned under-cooked, refunded lessor amount, no apologies, would not recommend or revisit. Overall rubbish.
Having been in here the service is a disgrace, the bar staff seem to prefer to chat to each other then serve. There are 12 of us go out Saturday night and we will definitely be giving this place a miss.
Me and my mum go to Fairway every week for our carvery. The food is amazing and staff really friendly. Apart from today!
The so-called manager who was on, his name I think is Adam, told our waitress that she had to keep away from our table, as we chat and have fun when we go in. She is part of the reason we go in, as it's great to have fun friendly staff serving you and befriending you, making you want to go back.
I find this really insulting to us! She works really hard and doesn't ignore any of the other customers.
The company running the pub need to look at their managers and the managers customer service to the customers.